Spinda / Legal
Terms of Service
Effective 2026-10-04
1. The agreement
These Terms cover the Spinda website, developer console, and decision-model API (the “Service”), provided by Spinda (“Spinda,” “we,” or “us”). A separate written agreement signed by both parties takes priority where it conflicts with these Terms.
Spinda is used as a business name. References to Spinda mean the operator providing the Service under that name; they do not create a separate legal entity.
When you accept these Terms as part of signing up or entering an agreement for access, you agree to them for yourself or the organization you are authorized to represent. If you do not agree, do not activate an account or use the API. Our Privacy Policy explains our handling of personal information.
2. Accounts, organizations, and access
You must be at least 18 and able to enter a binding agreement. Provide accurate account details and use an identity you are authorized to use. Access is subject to individual approval; an invitation to an organization does not bypass that approval.
You are responsible for your organization’s authorized users, applications, and API keys. Keep credentials private, grant access carefully, revoke keys you no longer need, and notify us of suspected unauthorized use. We may verify access, restrict an account, or decline an access request.
3. Usage, allowances, and future payments
The console records usage at the model rates shown on our pricing page. Charges are based on formatted input tokens, including supported image tokens. Shared state is counted once per request; output is free. Failed requests are not charged. Our retry documentation explains how to avoid duplicate charges for a repeated request.
The current access program grants each new organization a $50 usage allowance. This is a service allowance, not money, a deposit, or a promise of continuing free access. It has no cash value and cannot be transferred or redeemed. Usage pauses when the available allowance cannot cover the next request.
Payment collection is not currently enabled. Using the granted allowance does not authorize an automatic payment or create a deferred invoice. If we introduce paid access, we will present the price and applicable payment terms before you opt in. We may change future rates or allowance offers prospectively; we do not retroactively reprice completed requests.
4. Your content and model results
You retain your rights in the material you submit, including text, questions, options, and images (“Content”). You grant us permission to process Content as needed to provide the Service, respond to your support requests, protect the Service against abuse, and comply with applicable law. This permission does not give us ownership of your Content.
We do not train or fine-tune models on your Content without your prior consent. We may use operational statistics and aggregated or de-identified information to evaluate and improve the Service, as described in the Privacy Policy.
As between you and Spinda, you may use the results returned for your requests in your applications, subject to these Terms and applicable law. We claim no ownership over your request-specific results. Results may be similar to those returned to others, and we do not guarantee that a result qualifies for intellectual-property protection.
You must have the rights and permissions needed to submit Content and use the results, including any notices or consents required for personal information you send on behalf of others. Spinda retains its rights in the Service, model weights, software, and branding. Access to the API does not transfer ownership of those materials.
5. Using the Service
Use the Service lawfully. Do not access another organization’s information without authorization, submit malicious code to compromise the Service, bypass authentication or usage limits, obtain other users’ credentials, or interfere with the infrastructure. Do not use the Service to violate another person’s privacy or intellectual-property rights.
Model outputs are estimates and can be incorrect or poorly calibrated for a particular task. You are responsible for evaluating their suitability, checking important results, and deciding when a person should review a decision. The Service does not provide professional advice or guarantee a particular outcome.
We may investigate misuse, revoke keys, limit requests, or suspend access where reasonably necessary to protect the Service, comply with law, or address a breach of these Terms. You may stop using the Service at any time and request account closure using the contact below.
6. Availability, warranties, and liability
We may update models, change features, set capacity limits, or discontinue parts of the Service. Unless a separate written agreement states otherwise, we do not promise uninterrupted availability, a response-time target, or a service-level credit.
To the extent permitted by law, the Service is provided as available, without warranties of accuracy, fitness for a particular purpose, merchantability, or non-infringement. No security measure can guarantee that information will never be lost or accessed without authorization.
To the extent permitted by law, Spinda is not liable for indirect, consequential, special, or punitive damages, or for lost profits, revenue, business opportunities, or data arising from use of the Service. Spinda’s total liability for claims arising from the Service is limited to the greater of US $100 or the amount you paid Spinda for the Service in the 12 months preceding the event giving rise to the claim.
These limitations do not exclude liability that cannot lawfully be excluded and do not reduce mandatory consumer rights. No limitation in these Terms excuses fraud or intentional misconduct where applicable law prohibits doing so.
7. Disputes, changes, and general terms
Illinois law governs these Terms, without applying rules that would select another jurisdiction’s law. Subject to any mandatory rights you have under applicable law, disputes will be heard in a state or federal court of competent jurisdiction in Illinois. Please contact us first so we can try to resolve a concern informally.
We may revise these Terms for future use of the Service. We will identify the effective date and provide notice of material changes through the console or the account email when required. Where applicable law requires agreement to a change, we will request it. Changes do not retroactively alter an existing dispute.
If one provision is unenforceable, the remaining provisions continue to apply. A failure to enforce a provision is not a waiver. We may transfer the Service and these Terms as part of a business reorganization or sale, subject to your rights under applicable law and the Privacy Policy.
